Refund Policy:

NO REFUND once the credentials are issued.

Digital Credential Services:

Our digital credential services involve a meticulous and irreversible process to ensure accuracy, security, and authenticity. Once a digital badge or certificate is issued, it undergoes a series of irreversible steps, including but not limited to secure encryption, unique identification, and integration with blockchain technology. These irreversible steps are integral to maintaining the integrity of our digital credentials.

Due to the irreversible nature of these processes and the fixed costs associated with creating and validating each document, refunds for digital credential services are not possible. We invest significant resources to ensure that every digital badge and certificate issued by Itscredible meets the highest standards of quality and security.

Payment Confirmation:

Upon completion of a transaction, you will receive a confirmation email containing details of your purchase. Please review this confirmation carefully. If you notice any discrepancies or have concerns, contact our support team at info@itscredible.com within 48 hours.

Exceptions:

We understand that certain situations may require special consideration. In exceptional cases, such as technical errors or unauthorized transactions, Itscredible will thoroughly investigate and address the matter appropriately.

Contact Us:

For any queries or concerns related to your purchase or our refund policy, please contact us at info@itscredible.com. Our support team is dedicated to providing prompt assistance.

Policy Updates:

Itscredible reserves the right to update or modify this refund policy at any time without prior notice. It is your responsibility to review this policy periodically.

By engaging with our services, you acknowledge and agree to this refund policy.